Finding and installing apps is another sore point. Android Wear 2.0 has two ways of installing apps: On the watch directly, which is woefully awkward, or through the Play Store on the Web, which is okay. Watch faces for Wear OS exist in the kind of state Android phone apps were in during their earliest days—all over the place, so good luck searching. Watch makers would do well to include some sensible, category-spanning offerings by default in their devices.
Wrist watches have been fashion accessories since they were first invented. The first generation of smartwatches were dull, chunky looking devices, more functional than fashionable. How things have changed. You can select from thousands of watch faces and even design your own. Wrist straps can be swapped out and designers have come up with clever quick-release clasps for them, knowing that the need to charge your watch regularly will see you needing to remove it quickly.
Using your voice with the Google Assistant function built into the Q watches (and every modern Wear OS watch) is generally okay, though only roughly 80 percent reliable. The combination of a microphone on the side of your watch, a Bluetooth connection to your phone when you’re away from Wi-Fi, your phone’s cellular Web connection, and the imperfect acknowledgement of human speech by Google Assistant do not make for anything near a 100 percent success rate. When it works, Google Assistant makes you feel connected and advanced; when it fails, you can be seen as a person who asks their wrist about the capital of Malaysia. This is more a reflection of the state of connectivity and digital assistants than of the Q watches themselves—or any Wear OS watch, for that matter—although in our experience Wear OS watches fail on voice queries more often than Siri on the Apple Watch. That said, voice dictation on the Q watches is far more reliable, at least when it comes to recognizing words and phrases, than Google Assistant. If transcription fails, it’s more likely to be because of the watch/phone connection than the watch mishearing your words.
Finally, Wear OS has a problem that’s seemingly random and hard to understand: “Can’t reach Google at the moment.” Having tested at least a dozen Wear OS watches, we can say that an unexplained failure when using voice commands is the most common negative trait for all of them. It’s impossible for the layperson to understand which part of the watch-to-phone-to-Internet relay is falling down, but it can happen at any time, even right after you’ve used the watch to do something else successfully. When Google Assistant is made the center of Android watches, not being able to reach Google Assistant lowers the value of that watch considerably.
Samsung's Galaxy Watch, a Tizen OS watch (starting at $329), is our favorite smartwatch for Android users. In addition to up to four days of battery life and a great design, the Galaxy Watch offers built-in GPS, heart rate sensor, water-resistance, Samsung Pay support, plus a nifty rotating bezel for navigating the interface. You can also download music from Spotify to the watch for offline listening. However, you get far fewer apps than you would with a Wear OS watch.