The Fitbit Ionic works fine as a Fitbit tracker, but despite being more expensive than our picks or the Apple Watch Series 1, it lacks many smartwatch functions you’d hope to have. It passes notifications from your phone to the watch, but you can only respond to some of them (with only five quick reply lines); and dismissing them (either one by one or as a group) involves annoyingly hard presses and long scrolls. Syncing music files and offline Pandora playlists requires you to use a desktop app, which is laborious. Two Wirecutter writers who tested the Ionic also had trouble setting it up to work with their Android phones (a 2015 Moto X Pure and a 2016 Samsung Galaxy S7) and had to perform significant troubleshooting to get their data to sync. The Ionic’s battery life, even while using GPS for outdoor exercise tracking, is its most impressive feature, lasting at least five days in one test and nearly seven days in another. The Ionic is most useful to Fitbit enthusiasts who want to track outdoor exercise without bringing a phone; it’s not a good option if you’re looking to deal with incoming information.
None of the newly tested models’ time displays time out when the watches are inactive, which we’ve seen happen on previously tested smartwatches. The time displays of the LG, Samsung, and Motorola models have a setting to keep them always on, though they dim after a little while. The Martian Notifier and Cookoo2 have traditional analog watch faces.
Fitbit OS 2.0 brings a new-look UI that offers more insights into your daily data and quick reply support for messages for Android phone users (iOS support coming at a later date). You can still download apps and a whole lot of watch faces, pay from your wrist using Fitbit Pay and tap into Fitbit Coach, while new women's health tracking has also been introduced for the first time, which is also available for the Ionic, too.